Welcome to our Matador Insulating Kit FAQ….
Let’s start with the most asked question:
Question: What are the specifications of this kit? What is included?
- Each kit has 8 panels (each measures 1 1/4″ x 20 1/4″ x 54″)
- Shipping dimensions: 10 1/2″ x 20 1/2″ x 54″
- Shipping Weight: Approximately 10-12 lbs. per kit
Question: How do I pay for my kit?
Answer: Simply click the “Buy a kit” tab above, and you can pay wiht a credit card or PayPal.
Question: Is this safe?
Answer: You bet. We use the PayPal system – one of the largest and most respected payment processors in existence. We never see your information, it all goes through PayPal’s system.
Question: If I don’t like the kit, can I return it?
Answer: Yep. It just has to be within 2 weeks of purchase, and unopened. Understandably, we cannot resell opened product, and cannot accept returns unless the kit is unopened.
Question: What if I need more than 8 garage door insulation panels (Note – Each Garage Door Insulation Kit contains 8 insulation panels)?
Answer: Our kits are “standardized” to accommodate the majority of garage door sizes. There may be occasional exceptions. For additional panels additional kits may be required. For example, a double garage door will usually require 2 kits.
Question: What is the R-Value of the Garage Door Insulation Kit?
Answer: The R-value is 4.5 at 75 degrees Fahrenheit for 1-1/4″ thick panels.
Question: Will the additional weight of the Garage Door Insulation effect the operation of my garage door opener?
Answer: One Garage Door Insulation Kit weighs approximately 10 pounds. This slight addition in weight should not affect the performance of the garage door opener nor require a change in springs. However, if you have concerns you should check your owners manual or consult a professional Garage Door Specialist. Check www.doors.org for a list of Garage Door Dealers that belong to the International Door Association.
Question: How long does it take to receive my Garage Door Insulation Kit(s)?
Answer: Kits normally ship within 24 business hours of order placement. Kits are shipped UPS Ground from Michigan. You will receive a UPS tracking number the day of shipment so you can track progress of the shipment.
Question: How do I confirm the number of panels I need for my garage door?
Answer: Our kits contain 8 panels for a standard 7′ high door. If your door is taller than 7′, or has more than 8 cavities, or has individual sections taller than 20-1/2″, then you may need extra panels to fully insulate the door.
Question: My door has a flat steel back, flush with the hinge rails – can I use this kit?
Answer: If the door does not have cavities in the back side, it may be a thin urethane insulated door or a fully insulated steel pan door. In this case, the insulation panels in our kit will not fit.
Question: My door has bracing rails across the width, can I use your kit?
Answer: Some doors have “hurricane bracing” bolted on over the door cavities. Simply remove this bracing (provided it is NOT attached to the torsion spring!), install the kit panels, and re-install the bracing.
Question: The upper part of my door has windows, how do I install panels in these door sections?
Answer: The panels can be installed over the windows, but this may not be desired for aesthetics. Instead, with some craftsmanship, the panels can be cut-out to allow for the window openings. Edges of the exposed insulation around the windows can be finished with notched / bent white 1-1/4″ “J” channel commonly available in the vinyl siding accessory aisle of large hardware stores. This may take some patience, extra panels are recommended for trials.
If you want to take a shot at this project, please Buy Your Garage Door Insulation Kit Here and we’ll send one right out.